ilk kez karşılaşıyorum

[ibayci]

merhaba
3 ay once urun sattım bu gun paypal benim hesabımdan para tutmus ve 3 ay onceki alıcının claim i var veya dispute.asagıda bakarmısınız ben ne yapmalıyım
Transaction ID:
83328080481321243
Buyer Name:
Paulettte Gordon
Buyer Email:
xerostar2002@aol.com
Transaction Amount:
$61.90 USD
Transaction Date:
Sep. 3, 2007

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PayPal Case ID:
PP-380-473-947
Reason for Dispute:
Unauthorized
Chargeback Amount:
$61.90 USD
Chargeback Date:
Dec. 7, 2007
Status:
Waiting For Seller's Response
Status Details:
A chargeback has been filed against this transaction. The buyer indicated to their card issuer that they did not authorize the payment.

Ultimately, it is the card issuer’s decision whether the buyer’s chargeback is valid. If you believe that this chargeback is unwarranted, PayPal’s team of chargeback specialists would like to help you put together a case to submit to the card issuer. This expert assistance is one of the unique benefits of using PayPal.

To begin responding to this chargeback, click the "Resolve" button below.

While this case is being investigated, we have placed a temporary hold on the disputed funds.

Response deadline: Please respond within 10 calendar days of the filing date of this chargeback.

Frequently asked questions about chargebacks

[sinaner]

alıcının kredi kartı şirketi ödemeyi onaylamamış. yani alıcı bir başkasının kredi kartını kullanarak ödeme yapmış olabilir sana ya da buna benzer bir durum olmuş. paypal da olay çözülene kadar parayı askıya alıyor.